We require a full NZ driver’s license or a valid international driver’s license for all drivers of the vehicle.

Yes. We are required by our insurance providers to hold the details of a valid credit/debit card.  The cost of any damage or breach of contract will be deducted from this card.

Must be 21 or older

Yes. Our vehicles must be rented for a minimum of 2 Nights.

Absolutely.  This is encouraged to make the most of your adventure.

Our depot is located a 2 minute walk from the airport.  Simply exit the airport to the main road, turn left, and walk about 100m.  We are located behind the Motu Bikes depot.  We will meet you here at your chosen pick up / drop off times (chosen during your booking). We will run you through your rental on arrival and meet you again when you return. You will be required to return your rental to us at this location unless other prior arrangements are made.

Pick up hours are between 2pm-6pm (You will choose your prefered time on the booking page)

Drop off hours are between 9am-11am (again chosen at time of booking)

Late checkout maybe available, but will be subject to availablilty and be discussed on your arrival.

Please note: Late Fees apply unless prior arangements are made.

We do not offer airport pick up (as our depot is an easy two minute walk from the terminal).
If you do require a pickup from the airport or somewhere else on the island, please contact us and we will do our best to arrange this.
There will be an additional fee for this service.

Yes, with prior arrangement.  This will incur an additional fee. Please contact us to arrange.

The cost is inclusive of car hire, camping equipment, cleaning, mileage, insurance, and GST. For a full list of all-inclusive camping equipment, click here

What's Included In Your Vehicle Hire

Petrol:  You are required to pay for your own petrol.  Your car will be rented with a full tank of petrol, and you are required to fill the tank upon returning the car.

Camping:  Each campsite charges a small nightly fee, and you are responsible for paying this.

Cleaning:  If the inside of the vehicle or camping equipment is left excessively dirty, you may be liable to pay an extra cost calculated at an hourly rate of $40/hr.

Rubbish:  You are required to pay for the disposal of your rubbish at the local tip.

Damage/Replacement costs: $2,000 excess (as described in our terms and conditions) for car damage. If any rented equipment is damaged due to improper use, you will be charged the cost of repairing, cleaning, or replacing the item.

Fines:  You are responsible to pay any fines or tickets while using the vehicle.

The excess is $2,000 if you are 25 and over.  This meaning that if you damage the car or breach the contract, the excess of $2,000 will be charged to your account.  If you are under 25 years of age and over 21 years of age, the excess is $3,000. 

Unfortunately you cannot, as per our agreement with our Insurance Company, in anyway reduce the excess costs.

Please refer to our Terms & Conditions for more information

Yes.  We have a car seat available for hire for ages 0 – 12 months.  Please let u know if you require a car seat for an older child and we will do our best to help. You can add a car seat rental to your trip when you complete your booking. Alternatively, you can bring your car seat over on the plane or boat at no additional cost.

No cancellation fee will be charged and you will receive a full refund of your booking deposit if you cancel at least 30 days prior to the Pickup Date.  If you cancel between 14-30 days before my Pickup Date, then you will receive a 50% refund.  If you cancel within 14 days of the Pickup Date, you will not receive a refund of your booking or any other amounts paid to the Company and you will be responsible for 100% of the full reservation total.

Yes.
You may reschedule your booking with no penalties / charges if you are more than 30 days out from your original booking start date, unless the change is due to impending weather. If the weather forecast for your trip is looking terrible in the days leading up to the booking, you may reschedule with us. Please give us a call.

If you need to reschedule within the 30 days, you will need to cancel your booking (See charges associated with this in the above quesiton) & create a new one.

If for any reason you can't get to the island or need to reschedule for another reason, see question below.

In the unlikely event that your transport to the island is cancelled due to weather conditions (Or other reasons outside of your control) you will be offered a chance to reschedule your booking within the next 12 months. This won't be at any extra cost to you.
If you require a refund because you are unable to complete a booking in the next 12 months, please contact us. Administration fees will apply.

You also have the option to transfer your credit to someone else if you cannot use it yourself.

Yes.
As long as any exisiting booking details stay the same (and are in line with our cancellation and rescheduling policies) you may change the name on a booking with an admin fee ($10).

The same is true for a credit.

No.

Yes.

Our Maxium rental period is 18 Nights. You may contact us for special requests.